Shipping policy

At Hudson & Lane, we are committed to delivering premium fashion pieces with care, precision, and attention to detail. Every order undergoes a careful quality inspection before shipment to ensure it meets our standards of craftsmanship and presentation.

Delivery Timelines

  • Standard Delivery: Orders are typically delivered within 7–12 business days.
  • Order Processing: Orders are usually processed and dispatched within 1–3 business days.
  • Free Shipping: We proudly offer complimentary shipping on all orders within our service regions.

Please note that delivery times may vary during holidays, promotional periods, or due to customs and carrier delays beyond our control.

Shipping Information & Accuracy

Once an order has been processed or dispatched, shipping information cannot be modified.

We kindly ask customers to carefully review all shipping details at checkout to avoid delays or delivery issues.

Customers are responsible for providing accurate:

  • Shipping addresses
  • Contact details
  • Apartment or unit numbers

Delivery Method

Orders are delivered through trusted local postal services and international courier partners, depending on the destination and shipping route.

If no one is available to receive the package at the time of delivery, the shipping carrier may:

  • Leave delivery instructions
  • Attempt redelivery
  • Hold the package for local pickup

Delivery procedures may vary depending on the carrier and destination country.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing:

  • Your tracking number
  • Carrier information
  • Tracking link (when available)

Please allow 48–72 hours for tracking updates to appear within the courier’s system after dispatch.

For shipping inquiries, contact us at:

International Shipping & Fulfillment

To offer distinctive fashion pieces at accessible pricing, Hudson & Lane works with a trusted global fulfillment and supplier network.

Our partners are carefully selected based on product quality, reliability, and ethical production standards. This allows us to provide unique collections while maintaining high service expectations for our customers.

Customs, Duties & Delays

Depending on your location, international shipments may occasionally be subject to customs inspections or local import procedures.

Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

Please note:

  • Customs processing times may occasionally extend delivery estimates.
  • We are not responsible for delays caused by customs authorities or courier disruptions.

Lost or Delayed Packages

If your order appears delayed or lost in transit, please contact us as soon as possible at:

We will work directly with the shipping carrier to assist in locating your package and resolving the issue.

Contact Information

For any questions regarding shipping or delivery, please contact us:

  • Brand: Hudson & Lane
  • Email:
  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
  • Response Time: We aim to respond within 1–2 business days.